VANA AND COMPANY ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided by users of our website.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. We may update this Privacy Policy from time to time without prior notice. Any changes will be posted on this page.
Information We Collect
We may collect the following information:
- Name
- Email address
- Mobile number
- Billing and shipping address
- Order and purchase history
- Demographic information such as city, state, and postal code
- Preferences and interests related to our products
- Information submitted through contact forms, reviews, surveys, or customer support requests
- Technical information such as IP address, browser type, device information, and website usage data
How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To provide customer support and respond to inquiries
- To improve our products, services, and website experience
- To send order confirmations, shipping updates, and service-related communications
- To send promotional offers, newsletters, and marketing communications (where permitted by law)
- To conduct surveys, research, and analytics
- To detect and prevent fraud, unauthorized transactions, or misuse of our services
- To comply with applicable legal and regulatory requirements
Payment Information
Payments made on our website are processed through trusted third-party payment gateway providers. VANA AND COMPANY does not store complete credit card, debit card, UPI PIN, CVV, or banking credentials on its servers.
Cookies
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website functionality. Users may choose to disable cookies through their browser settings, although certain features of the website may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following situations:
- With delivery and logistics partners for order fulfillment
- With payment gateway providers for payment processing
- With service providers assisting in website operation and customer support
- When required by law, legal process, government authority, or regulatory requirement
- To protect the rights, safety, and security of VANA AND COMPANY, its customers, or others
Data Security
We implement reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of those websites before sharing personal information.
Your Rights
You may contact us to review, update, correct, or request deletion of your personal information, subject to applicable legal and business requirements.
Compliance with Laws
This Privacy Policy shall be governed by applicable laws of India. By using our website, you consent to the collection and processing of your information as described herein.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: info@vanaclothing.com
VANA AND COMPANY
Last Updated: June 2026